Service Delivery Policy

Last updated: 22 August 2026

AudienceOnly provides digital social-media marketing services. Nothing is physically shipped.

How delivery works

After a valid order is placed and sufficient wallet balance is available, the request is submitted electronically for processing. The customer must provide a correct, public, accessible link and a quantity within the displayed service limits.

Start and completion times

Any start time, average time, or completion estimate shown in the catalog is an estimate rather than a guarantee. Actual delivery may vary because of order volume, target size, provider capacity, platform changes, maintenance, or third-party interruptions.

Tracking

Order status and available progress information appear in the customer dashboard. “Completed” means the provider has reported completion; customers should report a material discrepancy to support with the order ID.

Customer responsibilities

Keep the target content and account public and unchanged during delivery. Do not place overlapping orders for the same service and target until the first order is complete. AudienceOnly is not responsible for delays or loss caused by private, deleted, renamed, restricted, or incorrect targets.

Service changes

Prices, limits, availability, and estimated times may change as provider or platform conditions change. The confirmed order amount applies to an accepted order. Failed, cancelled, or partially delivered orders are handled under our Return & Refund Policy.